What is a stairlift? +
A stairlift is a motorised seat that travels along a rail fitted to your staircase, helping you move safely between levels in your home. It is ideal for people with reduced mobility, balance issues or difficulty climbing stairs.
How does a stairlift work? +
A stairlift runs on a track attached to the stairs, not the wall. A quiet electric motor moves the chair smoothly up and down, and it is controlled using simple onboard controls or a handheld remote. Most models also have backup batteries that work during a power outage.
Do I need a straight or curved stairlift? +
If your staircase is straight with no bends, a straight stairlift is suitable and usually more affordable. If your stairs have turns, landings or curves, a curved stairlift is required, which is custom-made to fit your staircase.
How much space do stairlifts need? +
Stairlifts are designed to fit most Australian homes. Folding seats, arms and footrests help save space when not in use. A professional installer will measure your staircase to ensure the perfect fit.
Are stairlifts safe? +
Yes. Stairlifts include safety features such as seatbelts, swivel seats for easy entry, obstruction sensors, soft start/stop motion, and lockable controls. Many also include battery backup so the lift continues to operate during a power outage.
Are stairlifts suitable for outdoor use? +
Yes. Outdoor stairlifts are available and built to withstand Australian weather conditions. They feature weatherproof covers, UV-resistant materials and additional corrosion protection.
Can stairlifts be used by people with limited mobility or balance? +
Stairlifts are designed specifically for people who find stairs difficult, including those with arthritis, balance issues, reduced strength or mobility limitations. Always speak with your healthcare professional if you require specific guidance.
Can stairlifts be funded through the NDIS? +
In many cases, stairlifts may be funded through the NDIS as part of home modifications or assistive technology. An occupational therapist assessment is usually required to determine suitability and create supporting documentation.
Do stairlifts work during a power outage? +
Most modern stairlifts include rechargeable batteries that allow the lift to operate even when the power goes out. The lift will continue to run for several trips until power is restored.
How long does stairlift installation take? +
Straight stairlifts can often be installed in just a few hours. Curved stairlifts take longer due to custom rails but are still typically installed within a day. Your provider will confirm the exact timeframe.
Do stairlifts require regular servicing? +
Yes. Regular servicing ensures your stairlift continues to operate safely and smoothly. Most Australian suppliers recommend annual maintenance, and many offer service plans for convenience.
What warranty should I expect on a stairlift? +
Warranties vary by brand, but many providers offer 2–5 years on major components and 1–3 years on batteries and electronics. Always check what is included before purchasing.
Show More +